As a purchaser of items from EverWild Florals you agree that:

As flowers are a perishable item, returns are only accepted under the following circumstances:

• All issues must be indicated to us within 24 hours of delivery — if you are calling after hours, please leave a message with a time to reach you and phone number and we will call the next business day.
• We will happily replace any damaged item, which may have had its quality affected during delivery.
• As items are perishable we will work to resolve the issue, an in-store credit or replacement may be available.

Returns are accepted on a “quality” basis only — issues of “not liking” the arrangement are not grounds for a return.

Subscriptions cancelations are to be notified prior to delivery of the flowers, or a refund for any charges already completed cannot be issued. 

As flowers are perishable, you must water them, otherwise they will not last long. It is the recipient’s responsibility to re-cut and water the arrangement.

As all flowers are not always in season, or not in stock, EverWild Florals reserves the right to substitute blooms with a similar “look” and feel without prior consultation. We will do our utmost to make the arrangement as close to the advertised picture as possible. If you require a specific product, please call and check for its availability.

For any concerns, you can contact us at info@everwildflorals.com or 816.533.5101.

Refunds
If approved, you’ll be automatically refunded on your original payment method. Please remember it can take up to 10 business days for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@everwildflorals.com.